Terms

For any queries or to request a quote please email me at:

zaahn@hotmail.com

I usually reply within 1-2 days

Payment

Methods of payment I accept include paypal (buyers outside the UK must pay via paypal), postal orders, cheques and bank transfer. All methods must clear before items can be sent and I require at least half payment before an order can be started

Postage

Overseas customers please contact me for details of postage costs and options.

Prices for dread falls include 1st class UK shipping, unless otherwise stated.

Dread kits are sent special delivery because of their value. This also guarantees you next day delivery (by 1pm) from the date of postage. They cannot be sent in any other way for the sake of saving a few pounds, so please dont request this. It is a requirement that I can track items in this way.

I cannot be responsible for items lost or damaged in the post, though will do my best to claim compensation from Royal Mail, which will then be sent to the buyer via paypal.

Returns & Refunds

I DO NOT have a refund/return policy, unless your item has been damaged in transit. All items are as stated in their description. If you have a problem please contact me, and I will do my best to resolve the situation :)

Proof of postage is retained until the package is received for your piece of mind. Feel free to request more photos/details of any items being sent. It is my general policy to send photos of progress and completion before items are sent incase there are any problems or changes to be made.